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Common Questions



Universal Service Fund
Does our company qualify for the USF program?
What services qualify for funding?
Is there a limit to how many services healthcare providers can receive support on?

Telecom Audit
Why does our company need an audit of our Telecom Invoices?
What will the Telecom Audit cost us?
How long will the audit take?
What benefit should come from our Telecom Audit?
Why use USF Healthcare Consulting's audit services?

Does our company qualify for the USF program?

Public or non-profit healthcare providers are eligible to receive discounted telecommunications services. Eligible healthcare providers must also be located in a rural area and fit into one of the eligible categories determined by the FCC. These catagories are:

  • Post-secondary educational institutions offering health care instruction, teaching hospitals, and medical schools.
  • Community health centers or health centers providing health care to migrants.
  • Local health departments or agencies.
  • Community mental health centers.
  • Not-for-profit hospitals.
  • Rural health clinics.
  • Consortia of health care providers consisting of rural for-profit hospitals.
  • Dedicated emergency departments of rural for-profit hospitals.
  • Part-time eligible entities located in facilities that are ineligible.

Rural Areas can be determinded by our staff, simply click Email USF and a member of our staff will contact you.

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What services qualify for funding?

Internet access charges and any telecommunications service which is used primarily for health care. Services include, but are not limited to:

  • Mileage Related Charges
  • T3 or DS3
  • T1
  • Fractional T1
  • ISDN (BRI and PRI)
  • Frame Relay
  • ATM
  • Off-Premise Extension
  • Satellite Service
  • Centrex
  • Dedicated Private Line
  • Foreign Exchange Line
  • Network Reconfiguration Service
  • Direct Inward Dialing
  • Onetime (Installation) Charges

It is often distance that creates disparities in the overall cost of telecommunication services between urban and rural areas. In the event an applicant can establish that there is a difference between the urban and rural rate for other than distance-based charges including onetime (installaton) charges, RHCD will provide support for the difference.

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Is there a limit to how many services healthcare providers can receive support on?

No. An eligible rural healthcare provdier may receive support for as many services as it can use as long as it is primarily used for healthcare.

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Why does our company need an audit of our Telecom Invoices?

Telecom costs are a major expense for most companies and are subject to errors. Telecom invoices are not easily understood. Utility Audit Services has the special training, experience, and knowledge (i) to evaluate invoices, (ii) track cost trends and competitive rates, (iii) to understand industry jargon, (iv) to save you money, and (v) to deal with telecom representatives on your behalf.

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What will the Telecom Audit cost us?

Our service will cost you nothing because we work on a contingent fee basis. Oue fee comes from those refunds and savings you recieve from our audit. When the audit is complete you will either pay nothing and know a complete review has been done or you recover and save money you would not have had without our services. Either way it's a win-win situation.

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How long will the audit take?

A progress report as to the findings of the audit will be issued within 4-8 weeks depending upon the response time of the providers to pertinent inquires. Within 10 weeks, a report will be issued detailing our finding, conclusions, savings, and matters requiring action.

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What benefit should come from our Telecom Audit?

The benefit would be the recovery of funds from over billing and cost reductions, which are both high in number and dollars according to industry experts and governmental agencies. Conversely, if your billing are found to be free of errors, etc. you will receive the satisfaction that your internal surveillance and audit procedures are functioning. This satisfaction comes at no cost to you. Moreover, your staff will have a better understanding of your telecom invoices.

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Why use USF Healthcare Consulting's audit services?

There are no guarantees that our review will produce dollar results. However ,with over 10 years experience auditing telecom invoices it is a fact that 90% of our clients have saved money with our services.

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